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My name is John A Keith. I am a real estate broker in Boston. Along with my team of agents, I help buyers and sellers of homes throughout Boston, including the South End, Back Bay, and Beacon Hill neighborhoods.

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Your real estate agent is really old

Interesting statistic I just read: … the median age for agents is 51 versus 32 for the median age of first-time buyers, there is a considerable gap between how each group communicates. Only 23 percent of the brokers surveyed reported having wireless e-mail. This means that 77 percent of the agents are unable to respond to their e-mails while they are out in the field.

That’s insane.

What do you think? Do you think it’s important for a real estate agent to be older - does age imply “wisdom” and/or “experience”? Would you use an agent who was the same age as you, or, younger, even if the person had three or four years’ of experience?

The part about the wireless email is ridiculous. Certainly, it’s not true in major US cities. But I don’t doubt it’s true, overall.

Actually, it might be a low percentage, even in cities such as Boston (but not New York). I see a lot of agents using regular cellphones, not Palms or BlackBerrys.

I would give up a couple of toes before I’d give up my BlackBerry.

Source: Get rich in a niche - By Bernice Ross, Inman News

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4 Responses to “Your real estate agent is really old” »»

  1. Comment by Jonathan Martin | 01/11/08 at 6:34 pm

    I am a 33 year old agent in the Seattle Area, I have been shot down for listings due to my age compared to the Seller. I focus my efforts towards first-timers because of the age kunundrom.

    Even though technology is rapidly taking over RE it is still all about relationship and you don’t need a crackberry for that;)

  2. Comment by Sam Chapman | 01/12/08 at 12:03 pm

    I’m 50 and have worked with clients of all ages. The older clients seem to trust me more quickly than younger ones. I think this has to do with technology. Younger users usually come in more informed as they have been all over the internet. I don’t see that as much in older clients.

  3. Comment by Glenn | 01/14/08 at 12:22 pm

    On of the basics of real estate is that it more about people than actual real estate.

    When I am in the field with a client, I think my time should be devoted to that client and not answering my cellphone and responding to e-mails.

    Maybe the e-mailer, text messenger needs to ask themselves, “If am a customer, would I want the full attention of the real estate agent?”

    BTW, I will be 60 shortly. And yes, I do use technology more than some of my younger colleagues. No I don’t use a crackberry, but do use a WIFI card for communication when out in the field while waiting for a client or after working with a client.

  4. Comment by Bart Foster, Realtor® | 01/15/08 at 12:06 am

    I would have to agree with Glenn regarding the basics of a real estate professional, or for that matter any true professional.

    Imagine for a moment you were negotiating the purchase of a new car, be it a mini-van or a high end Benz. And during this time every time the sales agent personal phone rang he or she picked it up and talked for 2, 3 or even 5 minutes. Or perhaps their crackberry as some have referred to them rang and they stopped to read the message. Now I ask, who or what in the case of the phone do you think the sales agent felt was more deserving of their time? You who is ready, willing and able to close a transaction at this very moment, or that phone?

    The top producers in this or any business are not slaves to their phones…. though I do admit that I do program my client’s phone numbers into my cell phone and give them priority over unknown numbers. A professional let the message go to voice mail informing the caller that their call is very important and that they may be on the line or with another client and will return ALL calls between a given set of hours.

    When I meet a client for the first time I like to demonstrate to them that they are at that moment “my only client” by taking my phone and either turning it off. Though if I am expecting an important call that I might put the phone into vibrate informing the client that if a certain caller calls that I might have to take a moment of their time. One always has fires that need to be put out.

    In short, you do not need to be older to show respect, but you do need to be at least old enough to understand the differences.

    Bart

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