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Finding an apartment: an unpleasant, miserable experience for all involved

You have to agree, finding an apartment can be a miserable experience. You call around to find an agency, or you spend all day, and all of the night, looking online at craigslist.

Ugh.

Of course, rental agents think it’s a miserable experience, too.

Really, though, can we have any sympathy for them?

No, especially when you know that they’re thinking these thoughts, while talking to you:

It’s crucial to separate the winners from the losers as early as possible. The winners are hard to come by and more difficult to spot. The losers, on the other hand, often announce themselves quickly; sometimes seconds into a conversation.

“Yeah, uh, hi. Do you have any no-fee apartments?â€? It still happens, and it still drives me crazy. The moment this question is asked I know I’m dealing with a complete idiot. It’s no crime to look for a no-fee apartment, but why call a broker? You may as well ask if I have any free haircuts, or if I’m giving out free backrubs. I picture this same caller asking a bartender if he has any no-fee beer.

You want a no fee apartment? Call a landlord. If you don’t know any landlords try asking a super. When that doesn’t work, pick up a paper and hit every no-fee apartment you can find, but get there early. If all else fails, call me, but at that point, expect to pay a fee.

He’s just a ray of sunshine, now, isn’t he?

Buy, instead.

More: Rental Dementia - Chasing the dream - By Brian Carter, The NY Press

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7 Responses to “Finding an apartment: an unpleasant, miserable experience for all involved” »»

  1. Comment by DaveL | 08/29/06 at 9:34 pm

    My problem is it’s these same guys that are going

    into Craiglist and posting their 1/2 fee or full fee apartments in the No Fee section of the

    website.

    It’s often the “for fee” brokers that have some of the worst most misleading ads.

    Every fee broker that I’ve ever worked with has also shown me some of the most disgusting dingy

    apartments and tried to sell them as something wonderful that I should waste thousands a month on.

    No thanks.

    My last 3 apartments have all been found via Craigslist or classifieds in the

    paper, and all have been dealing directly with the owner. Rental brokers are a dying breed, and

    that’s probably what this guy is so pissed about.

  2. Comment by Reality | 08/30/06 at 2:56 am

    I own three rental units.

    Currently I rent them out myself through Craigslist as I have extra time, but it’s a lot of work.

    In the future, I may get tired of doing this and use an agent. They are not a dying breed. There

    may be too many of them, I don’t know. They provide a very nice service for landlords. Also a

    lot of landlords do not live close to the units they rent, so they have to use an agent. They are

    salespeople and for the most part are working for the landlord in that they want to make the

    sale.

    No one likes a salesman. Maybe that’s why the author of this blog is a buyer’s

    agent.

  3. Comment by NoSympathy | 08/30/06 at 1:24 pm

    Aw. Poor baby realtor has to answer a phone call.

    Awww. I feel so sowwy for him! And if he can lie, cheat, and swindle his way into a commission,

    he’ll make off pretty well for answering that call.

    How many times a day do I get a

    prerecorded message as a phone call from someone in the realestate industry (most often lenders)?

    About a dozen. So, my feeling is: “karma’s a bitch.” If you the industry has no respect for its

    clients, why should clients have any respect for the industry?

  4. Comment by Brian Carter | 08/30/06 at 8:48 pm

    I write the column that this “boston-buyer’s-broker” has posted here. The

    column is an honest look at real estate from agent’s point of view. It’s not always attracive,

    but that’s the point. I’m not trying to drum up business for myself with a transparent blog, but

    reporting what actually goes on inside the business.

  5. Comment by John A Keith | 08/30/06 at 11:45 pm

    Brian, I’m glad you left a comment. How’d you find out I had linked to your story?

    You guys move fast.

    I’m not surprised by people’s reactions, you know how some people are

    about rental agents. I know, as well, having done it for several years, myself.

    Regarding

    the comments, the first person (who has commented here, before) seems more unhappy about how

    rentals are advertised, and about the rental companies.

    The second, from the landlord,

    supports the idea of using an agent, because he is an absentee landlord. Obviously, he needs an

    agent, proving there is a need (who should be paying the agent’s fee is another question,

    altogether …).

    The third person just sounds like someone who complains about

    everything.

    I think the points you make in your article are valid (which means people think

    I’m just like you). It makes perfect sense that if someone calls an agency, they should assume

    there’s a fee involved. Your analogy to a bartender and barber, were spot on.

    I’ve read

    the column before (you write it, each week?) and find it very amusing.

    Actually, I don’t

    even know what the third commenter is talking about. Has he/she ever heard of the do-not-call

    list? Jeepers. “Lie cheat or swindle”? I can’t imagine what this person thinks about the

    Internal Revenue Service.

    Renting sucks for just about everyone, because of the low vacancy

    rate in Boston (and, worse, in Manhattan) so no one can afford to live in the nice apartment they

    want / think they deserve. I know this too well, myself. It’s totally depressing to be a renter,

    in big cities such as ours.

    Good luck.

  6. Comment by Brian Carter | 08/31/06 at 8:03 am

    Dude…much love…and finally someone gets it.

  7. Comment by DaveL | 08/31/06 at 4:22 pm

    John,

    You’re right that my annoyance isn’t necessarily

    with Brian or his article, but rather with practices by other rental agents that are purposefully

    misleading.

    I also as stated have had numerous bad experiences with rental agents, and

    mainly positive experiences going the direct from landlord route.

    I agree that rental agents

    will have a place for landlords that are either too busy, own too many properties or who live out

    of state. However, I think that a lot more people in Boston are renting without the use of rental

    agents now than was possible 5 or 10 years ago, and I think that trend will continue.

    That

    being said I don’t think it’s unreasonable for a person to call a rental agent and ask if they

    have any listings where the fee is paid by the landlord (who in my opinion should be paying 100%

    since the agent is working to show the apt and handle the paperwork for the landlord not for me -

    after all as a person purchasing a home I’m not expected to pay a commission to the listing agent,

    so why should it work differently for renting)? Of course the understanding of the caller should

    be that the likely answer is no and they should be checking the internet and local papers for

    listings first.

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